Customer support Representative- Check ‘n Go/Allied Advance Loan
Customer support Representative- Check ‘n Go/Allied Cash Loan
Can you enjoy supplying exemplary solution and building enduring consumer relationships? Do you want to go beyond old-fashioned retail jobs and begin to build your job? Have you got fascination with being part of an industry-leading economic solutions business? Do you want which will make the next move? In that case, you want to speak with you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates are in the center of that which we do at Check ‘Go and Allied Cash Advance, both right an element of the Axcess Financial category of businesses. Every day in metropolitan areas and towns in the united states, these are typically greeting clients, processing applications, responding to inquiries about items, marketing new services, and much more — all because of the aim of delighting our respected clients. We offer cash solutions the real deal people and attempt to function as the first option for everyday monetary solutions. We users give attention to building relationships to make sure client requirements are now being offered utilising the most readily useful items we are able to provide.
- Relationship management: place our clients in the center of everything we do. Exemplify our product Sales culture. Provide and educate clients from the item profile. Escalate problems into the shop Manager, DDO, and Corporate Office if struggling to resolve the presssing problem straight aided by the consumer.
- Cash maneuvering: Handle and count currency, money, and coins to incorporate handling a money cabinet, counting money deposits, going cash from safe safe to cash cabinet as well as other money management needs. In charge of bank deposits or bank pick-ups. Balance specific batch receipts with shop product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and transactions per business policy.
- Conformity: accountable for conformity with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, consumer applications, needs or any other dilemmas. Destination outgoing client courtesy and collection telephone phone phone telephone calls relative to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n Go brand name expertly and make certain store look (external and internal) is maintained to business criteria. Help in the execution of most business marketing plans and programs, ensuring exact and prompt set-up, exceptional execution and within founded due dates.
Minimal Education and Enjoy Forced:
- 2 yrs past product sales and customer support experience chosen.
- 2 yrs cash managing experience chosen.
- Should have own private transportation that is reliable conformity with posted policy and procedure. This might NOT add transport that is general public transport from household or buddies. Must keep a valid license and legitimate car insurance while used by the business.
Also, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance policies), an ample premium time off system, 401k retirement plan, tuition reimbursement, and an engaging work place.
About Axcess Financial:
Our company is a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower customers to undertake their individual funds whenever, where and just how they desire. It is our objective to obtain individuals the amount of money they want whenever they require it. We verify we do this in a real method this is certainly accountable and inside their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, faith, sex, sex identity or expression, intimate orientation, nationwide beginning, genetics, disability status, age, marital status, protected veteran payday loan places in Marion status or other protected course.
This publishing is supposed to explain the nature that is general of work expected to be done and it is perhaps maybe perhaps not a thorough variety of all obligations, duties and abilities necessary for the career.